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Lead Follow-Ups

Follow up with leads automatically.

Review Outreach

Turn happy customers into reviews.

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Voicemail Drops

Scale Your Outreach With Voicemail

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List Re-Activation

Turn Old Contacts Into Active Customers

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Collect Customer Feedback

One AI Receptionist. More Ways To Engage Your Customers.

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One AI Receptionist. More Ways To Engage Your Customers.

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Powerful Features That Add Even More To Every Customer Interaction.

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Your AI Recptionist Can Do More Than Answer.

More capabilities designed to make every customer interaction smarter, easier, and more connected.

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The Numbers Behind Missed Calls

When customers can’t reach you, they may quickly move on.

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42%

Leave a Voicemail

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85%

Calls Go Unanswered After Hours

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78%

Will Not Call You Back

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82%

Will Call Your Competitor

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Now, Every Call Can Be Answered—24/7

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Now, Every Call Can Be Answered—24/7

Your AI Receptionist steps in when you can't—answering customers, capturing opportunities, and taking action for your business.

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When You Can't Answer:

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Forward The Calls You Can't Take

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Keep your number. Forward only the calls you can't take.

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Handle Multiple Calls At Once

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Engage multiple callers at the same time.

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Answer Questions & Book Appointments

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Answer questions, capture leads, book appointments, or transfer calls.

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Stay Informed Instantly

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Receive a notification, call summary, and recording after every call.

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Hear Your AI Receptionist In Action

Hear how your AI Receptionist naturally engages callers, answers questions, provides information, and helps turn conversations into opportunities.

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\n\n\n","js":"(function () {\r\n\r\n \"use strict\";\r\n \r\n\r\n\r\n /* =========================================================\r\n ANSWERINGNOW.AI — AUDIO DEMO WIDGET\r\n\r\n QUICK EDIT GUIDE:\r\n\r\n To change an audio recording:\r\n Find the category below and change its \"audio:\" value.\r\n\r\n To change a message bubble:\r\n Change the \"text:\" value.\r\n\r\n To change when the bubble appears:\r\n Change \"t:\" — this is the time in SECONDS.\r\n\r\n To choose who is speaking:\r\n who: \"agent\" = AI Receptionist\r\n who: \"caller\" = Customer\r\n ========================================================= */\r\n\r\n\r\n\r\n /* =========================================================\r\n ASSETS\r\n ========================================================= */\r\n\r\n const LOGO =\r\n \"https://cdn.cmsfly.com/6a7e0a4b339920001119fc3a/images/Hello247-Final-Full-Color-B8zLu.png\";\r\n\r\n\r\n const AGENT_AVATAR =\r\n \"https://www.myonlinefiles.com/app/files/48143505-0c91-4bb5-8d57-2d8a28dcbb6c.png\";\r\n\r\n\r\n const CALLER_WOMAN =\r\n \"https://www.myonlinefiles.com/app/files/50f0e04e-9edc-4b1b-a743-c0c8731b5ea4.png\";\r\n\r\n\r\n const CALLER_PLUMBING_MAN =\r\n \"https://www.myonlinefiles.com/app/files/598114f1-bbb7-4761-ba77-412c83b3334b.png\";\r\n\r\n\r\n const CALLER_DOG_GROOMING_MAN =\r\n \"https://www.myonlinefiles.com/app/files/53e0ab4e-33b9-4959-b7f2-052ee85afa97.jpg\";\r\n\r\n\r\n const CALLER_REAL_ESTATE_MAN =\r\n \"https://www.myonlinefiles.com/app/files/6b5fc527-94b1-4d7e-a0c9-bafbcbed1e6f.jpg\";\r\n\r\n\r\n\r\n /* =========================================================\r\n CALL DATA\r\n\r\n >>> THIS IS THE SECTION YOU EDIT <<<\r\n\r\n Each category has:\r\n\r\n label:\r\n Name shown on the tab.\r\n\r\n audio:\r\n MP3 file.\r\n\r\n lines:\r\n Messages displayed in the transcript.\r\n\r\n t:\r\n Time in seconds when message appears.\r\n\r\n who:\r\n \"agent\" or \"caller\"\r\n\r\n text:\r\n Message shown in bubble.\r\n ========================================================= */\r\n\r\n const CALLS = [\r\n\r\n\r\n /* =====================================================\r\n 1. PLUMBING\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"plumbing\",\r\n\r\n label:\r\n \"Plumbing\",\r\n\r\n /*\r\n CHANGE PLUMBING AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/846fe3aa-2b59-435b-94b1-05c3b3045cf4.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_PLUMBING_MAN,\r\n\r\n lines: [\r\n\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Reliable Plumbing. This is Sarah, the AI receptionist and I can help answer questions about our services, check availability and can even help you book an appointment. How can I help you today?\"\r\n },\r\n\r\n\r\n {\r\n t: 12,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi there. I have a leak under my bathroom sink and it looks like it's getting worse.\"\r\n },\r\n\r\n\r\n {\r\n t: 18,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"I'm sorry to hear that. Is the water leaking continuously right now?\"\r\n },\r\n\r\n\r\n {\r\n t: 23,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, it's dripping pretty fast underneath the sink.\"\r\n },\r\n\r\n\r\n {\r\n t: 27,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Okay. If you can safely reach the shut off valves underneath the sink, you can turn them clockwise to shut off the water and help prevent further leaking until a plumber arrives. If you're unsure or can't safely access them, don't force anything.\"\r\n },\r\n\r\n\r\n {\r\n t: 42,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, I see them. There are two valves.\"\r\n },\r\n\r\n\r\n {\r\n t: 46,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"That's normal. One is typically for hot water and the other for cold. Since we don't know which line is leaking, you can turn both valves clockwise until they're closed.\"\r\n },\r\n\r\n\r\n {\r\n t: 56,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, I just did that. It looks like the water is slowing down.\"\r\n },\r\n\r\n\r\n {\r\n t: 61,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. You may also want to place a bucket or some towels underneath the sink to catch any remaining water.\"\r\n },\r\n\r\n\r\n {\r\n t: 68,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay. Can you get someone out here today?\"\r\n },\r\n\r\n\r\n {\r\n t: 71,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Absolutely. Let me check our schedule. We have a plumber available between 2pm and 4pm this afternoon. Would that work for you?\"\r\n },\r\n\r\n\r\n {\r\n t: 76,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, that would be great.\"\r\n },\r\n\r\n\r\n {\r\n t: 76,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect. May I get your name and the address where you need service?\"\r\n },\r\n\r\n\r\n {\r\n t: 87,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Sure. My name is David Miller and the address is 245 Oak Street.\"\r\n },\r\n\r\n\r\n {\r\n t: 93,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you, David. And is this the best number to reach you if the plumber needs to contact you?\"\r\n },\r\n\r\n\r\n {\r\n t: 98,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, it is.\"\r\n },\r\n\r\n\r\n {\r\n t: 100,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. I have your service appointment scheduled for today between 2 o'clock and 4pm for a leaking bathroom sink.\"\r\n }\r\n\r\n ]\r\n\r\n },\r\n\r\n\r\n\r\n /* =====================================================\r\n 2. HAIR SALON\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"hair-salon\",\r\n\r\n label:\r\n \"Hair Salon\",\r\n\r\n /*\r\n CHANGE HAIR SALON AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/77611f89-bd87-47fb-a525-63db5bbb1ccf.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_WOMAN,\r\n\r\n lines: [\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Bella Hair Studio. I'm Ashley, the AI Receptionist for Bella. I can help answer any questions about our services, pricing, or even book an appointment for you. How can I help you today?\"\r\n },\r\n\r\n {\r\n t: 12,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi, I'm looking for a new hairstylist and I wanted to ask about getting highlights.\"\r\n },\r\n\r\n {\r\n t: 17,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Sounds good. I can help you with that. Are you looking for full highlights, partial highlights or something like a balayage?\"\r\n },\r\n\r\n {\r\n t: 23,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"I'm thinking of balayage. I want something natural, but a little lighter.\"\r\n },\r\n\r\n {\r\n t: 27,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"A balayage would be a great option for that. It gives you a softer, more natural look and grows out nicely. Is your hair currently colored?\"\r\n },\r\n\r\n {\r\n t: 36,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, but it's been about six months since I had anything done.\"\r\n },\r\n\r\n {\r\n t: 40,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Okay, I see.\"\r\n },\r\n\r\n {\r\n t: 41,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Oh, by the way, how much does balayage cost?\"\r\n },\r\n\r\n {\r\n t: 43,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Our balayage services start at $175. The final price can vary depending on your hair length, thickness and what you'd like to achieve. Your stylist will go over everything with you before getting started.\"\r\n },\r\n\r\n {\r\n t: 56,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, that sounds good. Do you have anything available Saturday?\"\r\n },\r\n\r\n {\r\n t: 60,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Let me check the schedule for you. We have an opening Saturday at 11am or 2:30pm.\"\r\n },\r\n\r\n {\r\n t: 65,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Can I do 11?\"\r\n },\r\n\r\n {\r\n t: 66,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Absolutely. I can reserve that for you. May I get your name?\"\r\n },\r\n\r\n {\r\n t: 69,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"It's Jennifer.\"\r\n },\r\n\r\n {\r\n t: 72,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thanks, Jennifer. And what's the best phone number for your appointment confirmation?\"\r\n },\r\n\r\n {\r\n t: 75,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"It's 555-818-1234.\"\r\n },\r\n\r\n {\r\n t: 78,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect. I have you scheduled for Saturday at 11am for a balayage appointment.\"\r\n },\r\n\r\n {\r\n t: 83,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Great. Thank you so much.\"\r\n },\r\n\r\n {\r\n t: 84,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You're very welcome, Jennifer. We look forward to seeing you Saturday. Is there anything else I can help you with?\"\r\n },\r\n\r\n {\r\n t: 90,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Nope, that's it.\"\r\n },\r\n\r\n {\r\n t: 91,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. Thanks for calling Bella Hair Studio. Have a wonderful day.\"\r\n },\r\n\r\n {\r\n t: 96,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"You too. Bye.\"\r\n },\r\n\r\n {\r\n t: 97,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Goodbye.\"\r\n }\r\n\r\n ]\r\n\r\n },\r\n\r\n\r\n\r\n /* =====================================================\r\n 3. REAL ESTATE\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"real-estate\",\r\n\r\n label:\r\n \"Real Estate\",\r\n\r\n /*\r\n CHANGE REAL ESTATE AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/c5c6fa74-7eb8-4169-b77f-516d67f17cad.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_REAL_ESTATE_MAN,\r\n\r\n /*\r\n ADD REAL ESTATE TRANSCRIPT HERE\r\n */\r\n\r\n lines: [\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Premier Realty! I’m Ashley, Jennifer Williams’ AI Receptionist. I’m here to answer any questions you may have and can even help you schedule an appointment with Jennifer. How can I help you today?\"\r\n },\r\n\r\n {\r\n t: 22,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi there, I was driving by in the neighborhood and saw Jennifer's real estate sign. I’m looking for a local real estate agent to help us buy our first home.\"\r\n },\r\n\r\n {\r\n t: 35.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"That’s exciting—congratulations on taking the first step toward buying your first home! Jennifer loves working with first-time homebuyers and would be happy to guide you through the process. Is there a particular area you’re interested in?\"\r\n },\r\n\r\n {\r\n t: 44.9,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, my wife and I was thinking somewhere around Los Angeles area.\"\r\n },\r\n\r\n {\r\n t: 49,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. And do you have an idea of what type of home you’re looking for?\"\r\n },\r\n\r\n {\r\n t: 53,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Probably a three-bedroom house or townhome. I’m hoping to stay under $850,000 if possible.\"\r\n },\r\n\r\n {\r\n t: 58.7,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect. And have you already spoken with a lender or been pre-approved for a mortgage?\"\r\n },\r\n\r\n {\r\n t: 63.8,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Not yet. I’m actually not sure where to start.\"\r\n },\r\n\r\n {\r\n t: 71.9,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"No problem at all. Jennifer can walk you through the home-buying process and, if needed, connect you with a lender who can help you understand your financing options.\"\r\n },\r\n\r\n {\r\n t: 76.7,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"That would be great.\"\r\n },\r\n\r\n {\r\n t: 80.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"How soon are you hoping to purchase a home?\"\r\n },\r\n\r\n {\r\n t: 87.1,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hopefully within the next two to three months.\"\r\n },\r\n\r\n {\r\n t: 92.5,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. Let’s schedule a quick consultation with Jennifer so you can discuss what you’re looking for and your next steps. Would tomorrow at 4:00 PM or Thursday at 11:30 AM work better?\"\r\n },\r\n\r\n {\r\n t: 100.3,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Tomorrow at 4 would work.\"\r\n },\r\n\r\n {\r\n t: 101.5,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect. May I get your name?\"\r\n },\r\n\r\n {\r\n t: 105.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Sure. It’s John Davis.\"\r\n },\r\n\r\n {\r\n t: 108.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thanks, John. And what’s the best phone number and email address for Jennifer to reach you?\"\r\n },\r\n\r\n {\r\n t: 114.9,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"My number is (555) 818-1234, and my email is john@example.com.\"\r\n },\r\n\r\n {\r\n t: 122.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. I have you scheduled with Jennifer tomorrow at 4:00 PM to discuss buying your first home in the Los Angeles area.\"\r\n },\r\n\r\n {\r\n t: 124.9,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Perfect. Thank you for your help.\"\r\n },\r\n\r\n {\r\n t: 126.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You’re very welcome, John. Jennifer looks forward to speaking with you. Have a great day!\"\r\n },\r\n\r\n {\r\n t: 129,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Thanks. You too.\"\r\n },\r\n\r\n {\r\n t: 130.3,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Goodbye!\"\r\n }\r\n\r\n ]\r\n\r\n },\r\n\r\n\r\n\r\n /* =====================================================\r\n 4. SKINCARE\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"skincare\",\r\n\r\n label:\r\n \"Skincare\",\r\n\r\n /*\r\n CHANGE SKINCARE AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/0f2a2eea-af69-4f7e-945c-7c6e748daeeb.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_WOMAN,\r\n\r\n /*\r\n ADD SKINCARE TRANSCRIPT HERE\r\n */\r\n\r\n lines: [\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Radiant Skin Studio! I’m Ava, the AI Receptionist. Your skincare specialist is with a client or not available right now, but I can answer questions about services and pricing, check availability, or even book an appointment for you. How can I help?\"\r\n },\r\n\r\n {\r\n t: 18.3,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi! I’ve never had a professional facial before, and I’m interested in getting one, but I’m not really sure what I need.\"\r\n },\r\n\r\n {\r\n t: 25.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Well, you're in for a treat! And no worries—that’s very common for first-time clients. Are you looking to address anything specific with your skin, or are you mainly looking for a good overall facial?\"\r\n },\r\n\r\n {\r\n t: 38.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Mostly dry skin, and my face has just been looking kind of dull lately.\"\r\n },\r\n\r\n {\r\n t: 43.7,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Got it. Our Signature Hydrating Facial may be a great place to start. It’s designed to deeply cleanse, exfoliate, and hydrate your skin while helping give it a brighter, refreshed appearance.\"\r\n },\r\n\r\n {\r\n t: 59.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"That sounds like what I need. How much is it?\"\r\n },\r\n\r\n {\r\n t: 66,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"The Signature Hydrating Facial is $125 and takes approximately 60 minutes.\"\r\n },\r\n\r\n {\r\n t: 70,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, great. Do you have anything available Friday afternoon?\"\r\n },\r\n\r\n {\r\n t: 72.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Let me check the schedule for you. We have an opening Friday at 1:30 PM or 3:00 PM. Would either of those work?\"\r\n },\r\n\r\n {\r\n t: 78.3,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Three o’clock would be perfect.\"\r\n },\r\n\r\n {\r\n t: 81,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great! I can book that for you. May I get your name?\"\r\n },\r\n\r\n {\r\n t: 84.7,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Sure, it’s Amanda.\"\r\n },\r\n\r\n {\r\n t: 86.9,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you, Amanda. And is the number showing on my caller ID the best number to send your appointment confirmation to?\"\r\n },\r\n\r\n {\r\n t: 93.8,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, it is.\"\r\n },\r\n\r\n {\r\n t: 95.3,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect! You’re scheduled for this Friday at 3:00 PM for a Signature Hydrating Facial. Your skincare specialist will also take a look at your skin and discuss any recommendations with you before getting started.\"\r\n },\r\n\r\n {\r\n t: 107.9,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Perfect. Thank you so much!\"\r\n },\r\n\r\n {\r\n t: 110.7,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You’re very welcome, Amanda! We look forward to seeing you Friday and helping you get your skin feeling refreshed. Is there anything else I can help you with?\"\r\n },\r\n\r\n {\r\n t: 119.5,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"No, that’s everything.\"\r\n },\r\n\r\n {\r\n t: 121.3,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great! Thanks for calling Radiant Skin Studio. Have a wonderful day!\"\r\n },\r\n\r\n {\r\n t: 124.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"You too. Bye!\"\r\n },\r\n\r\n {\r\n t: 126.2,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Goodbye!\"\r\n }\r\n\r\n ]\r\n\r\n },\r\n\r\n\r\n\r\n /* =====================================================\r\n 5. DOG GROOMING\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"dog-grooming\",\r\n\r\n label:\r\n \"Dog Grooming\",\r\n\r\n /*\r\n CHANGE DOG GROOMING AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/a9251e04-3762-424e-9116-ea30d342d47d.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_DOG_GROOMING_MAN,\r\n\r\n lines: [\r\n\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Happy Paws Grooming. I'm Jessica, the AI receptionist and I can help with questions, services or scheduling. How can I help you today?\"\r\n },\r\n\r\n\r\n {\r\n t: 9,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi, I'm looking to get my dog groomed and wanted to find out about your services.\"\r\n },\r\n\r\n\r\n {\r\n t: 14,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Sounds good. We offer full service grooming including bathing, haircuts, nail trimming, ear cleaning and brushing. What kind of dog do you have?\"\r\n },\r\n\r\n\r\n {\r\n t: 22,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"I have a golden retriever.\"\r\n },\r\n\r\n\r\n {\r\n t: 24,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. And what's your dog's name?\"\r\n },\r\n\r\n\r\n {\r\n t: 26,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"His name is Cooper.\"\r\n },\r\n\r\n\r\n {\r\n t: 27,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"That's a nice name for a golden retriever. Our full grooming service typically includes a bath, blow dry, brushing and de shedding, nail trim, ear cleaning and trimming as needed.\"\r\n },\r\n\r\n\r\n {\r\n t: 36,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, how much does that usually cost?\"\r\n },\r\n\r\n\r\n {\r\n t: 39,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Pricing for a golden retriever typically starts around $95, depending on the size, coat condition and the amount of grooming needed. The groomer can confirm the final price after seeing his coat.\"\r\n },\r\n\r\n\r\n {\r\n t: 49,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, that sounds good. Do you have anything available this week?\"\r\n },\r\n\r\n\r\n {\r\n t: 53,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Sure. I can check our calendar for you. We have an opening Thursday at 2pm or Friday at 10:30am. Would either of those work?\"\r\n },\r\n\r\n\r\n {\r\n t: 60,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Friday at 10:30 would be perfect.\"\r\n },\r\n\r\n\r\n {\r\n t: 62,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great. I can reserve Friday at 10:30am for Cooper. May I get your name?\"\r\n },\r\n\r\n\r\n {\r\n t: 65,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, it's Michael Davis.\"\r\n },\r\n\r\n\r\n {\r\n t: 67,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thanks, Michael. And what's the best phone number for your appointment confirmation?\"\r\n },\r\n\r\n\r\n {\r\n t: 71,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"It's 555-818-1234.\"\r\n },\r\n\r\n\r\n {\r\n t: 75,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect. I have Cooper scheduled for Friday at 10:30am for a full grooming service.\"\r\n },\r\n\r\n\r\n {\r\n t: 79,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Great. Thank you. That was painless.\"\r\n },\r\n\r\n\r\n {\r\n t: 82,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You're very welcome. We look forward to meeting you and Cooper on Friday. Is there anything else I can help you with today?\"\r\n },\r\n\r\n\r\n {\r\n t: 88,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"No, that's everything.\"\r\n },\r\n\r\n\r\n {\r\n t: 89,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Wonderful. Thanks for calling Happy Paws Grooming. Have a great day.\"\r\n },\r\n\r\n\r\n {\r\n t: 93,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"You too. Bye.\"\r\n },\r\n\r\n\r\n {\r\n t: 94,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Goodbye.\"\r\n }\r\n\r\n ]\r\n\r\n },\r\n\r\n\r\n\r\n /* =====================================================\r\n 6. NAIL SALON\r\n ===================================================== */\r\n\r\n {\r\n\r\n id:\r\n \"nail-salon\",\r\n\r\n label:\r\n \"Nail Salon\",\r\n\r\n /*\r\n CHANGE NAIL SALON AUDIO HERE\r\n */\r\n\r\n audio:\r\n \"https://www.myonlinefiles.com/app/files/6c73d1be-cd33-4bff-a94b-048930141096.mp3\",\r\n\r\n callerAvatar:\r\n CALLER_WOMAN,\r\n\r\n /*\r\n ADD NAIL SALON TRANSCRIPT HERE\r\n */\r\n\r\n lines: [\r\n\r\n {\r\n t: 0,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thank you for calling Nails by Taylor! I’m Monique, the AI Receptionist. Taylor is with a client right now, but I can answer questions about her services and pricing, check availability, or even book an appointment for you. How can I help?\"\r\n },\r\n\r\n {\r\n t: 14.3,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Hi! I wanted to see how much you charge for a full set of acrylic nails.\"\r\n },\r\n\r\n {\r\n t: 19.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Absolutely! A full acrylic set starts at $55. The price can vary depending on the length, shape, and any nail art or special designs you’d like.\"\r\n },\r\n\r\n {\r\n t: 30,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay. I was thinking medium length with a French tip. How much would that be?\"\r\n },\r\n\r\n {\r\n t: 35.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"For a medium-length acrylic set with French tips, pricing typically starts around $65.\"\r\n },\r\n\r\n {\r\n t: 42.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Okay, that sounds good. How long does it usually take?\"\r\n },\r\n\r\n {\r\n t: 46.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You’ll want to allow about an hour and a half, depending on the design.\"\r\n },\r\n\r\n {\r\n t: 50.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Do you have anything available this Saturday?\"\r\n },\r\n\r\n {\r\n t: 53.5,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Let me check Taylor’s schedule. She has an opening Saturday at 10:30 AM or 2:00 PM. Would either of those work for you?\"\r\n },\r\n\r\n {\r\n t: 61.5,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, 10:30 would be perfect.\"\r\n },\r\n\r\n {\r\n t: 64.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great! I can book that for you. May I get your name?\"\r\n },\r\n\r\n {\r\n t: 68.2,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"It’s Nicole.\"\r\n },\r\n\r\n {\r\n t: 69.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Thanks, Nicole. And is this the best number to send your appointment confirmation to?\"\r\n },\r\n\r\n {\r\n t: 74.6,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Yes, it is.\"\r\n },\r\n\r\n {\r\n t: 76.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Perfect! You’re scheduled with Taylor this Saturday at 10:30 AM for a medium-length acrylic set with French tips.\"\r\n },\r\n\r\n {\r\n t: 84.3,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"Awesome. Thank you!\"\r\n },\r\n\r\n {\r\n t: 86.1,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"You’re very welcome, Nicole! Taylor looks forward to seeing you Saturday. Is there anything else I can help you with?\"\r\n },\r\n\r\n {\r\n t: 92.7,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"No, that’s it.\"\r\n },\r\n\r\n {\r\n t: 94.6,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Great! Thanks for calling Nails by Taylor. Have a wonderful day!\"\r\n },\r\n\r\n {\r\n t: 97.2,\r\n\r\n who:\r\n \"caller\",\r\n\r\n text:\r\n \"You too. Bye!\"\r\n },\r\n\r\n {\r\n t: 98.8,\r\n\r\n who:\r\n \"agent\",\r\n\r\n text:\r\n \"Goodbye!\"\r\n }\r\n\r\n ]\r\n\r\n }\r\n\r\n ];\r\n\r\n\r\n\r\n /* =========================================================\r\n WAVEFORM\r\n ========================================================= */\r\n\r\n const BARS =\r\n 40;\r\n\r\n\r\n const HEIGHTS =\r\n Array.from(\r\n\r\n {\r\n length:\r\n BARS\r\n },\r\n\r\n function (_, i) {\r\n\r\n return (\r\n 12 +\r\n Math.abs(\r\n Math.sin(\r\n i * 1.7\r\n )\r\n ) * 18\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =========================================================\r\n ICONS\r\n ========================================================= */\r\n\r\n const ICON = {\r\n\r\n\r\n play:\r\n '',\r\n\r\n\r\n pause:\r\n '',\r\n\r\n\r\n muted:\r\n '',\r\n\r\n\r\n sound:\r\n ''\r\n\r\n };\r\n\r\n\r\n\r\n /* =========================================================\r\n HELPERS\r\n ========================================================= */\r\n\r\n function formatTime(\r\n seconds\r\n ) {\r\n\r\n\r\n if (\r\n !isFinite(\r\n seconds\r\n )\r\n ) {\r\n\r\n seconds =\r\n 0;\r\n\r\n }\r\n\r\n\r\n return (\r\n\r\n Math.floor(\r\n seconds / 60\r\n )\r\n\r\n +\r\n\r\n \":\"\r\n\r\n +\r\n\r\n String(\r\n Math.floor(\r\n seconds % 60\r\n )\r\n ).padStart(\r\n 2,\r\n \"0\"\r\n )\r\n\r\n );\r\n\r\n }\r\n\r\n\r\n\r\n function escapeText(\r\n text\r\n ) {\r\n\r\n\r\n return String(\r\n text\r\n ).replace(\r\n\r\n /[&<>\"]/g,\r\n\r\n function (\r\n character\r\n ) {\r\n\r\n\r\n return {\r\n\r\n \"&\":\r\n \"&\",\r\n\r\n \"<\":\r\n \"<\",\r\n\r\n \">\":\r\n \">\",\r\n\r\n '\"':\r\n \""\"\r\n\r\n }[\r\n character\r\n ];\r\n\r\n }\r\n\r\n );\r\n\r\n }\r\n\r\n\r\n\r\n /* =========================================================\r\n BUILD WIDGET\r\n ========================================================= */\r\n\r\n function mountWidget(\r\n root\r\n ) {\r\n\r\n\r\n let current =\r\n 0;\r\n\r\n\r\n let muted =\r\n true;\r\n\r\n\r\n let shown =\r\n -1;\r\n\r\n\r\n let desktopPriming =\r\n false;\r\n\r\n let previewTime =\r\n 0;\r\n\r\n let previewStartedAt =\r\n 0;\r\n\r\n let previewTimer =\r\n null;\r\n\r\n\r\n\r\n /* =====================================================\r\n CREATE WIDGET\r\n ===================================================== */\r\n\r\n root.innerHTML = `\r\n\r\n

\r\n\r\n

\r\n\r\n \r\n\r\n

\r\n\r\n

\r\n\r\n \r\n Unmute to hear\r\n \r\n\r\n

\r\n\r\n \r\n\r\n \r\n\r\n \r\n ${ICON.muted}\r\n \r\n\r\n \r\n Unmute\r\n \r\n\r\n \r\n\r\n

\r\n\r\n

\r\n\r\n\r\n

\r\n\r\n \r\n\r\n ${\r\n\r\n CALLS.map(\r\n\r\n function (\r\n call,\r\n index\r\n ) {\r\n\r\n return `\r\n\r\n \r\n\r\n ${escapeText(\r\n call.label\r\n )}\r\n\r\n \r\n\r\n `;\r\n\r\n }\r\n\r\n ).join(\"\")\r\n\r\n }\r\n\r\n

\r\n\r\n

\r\n\r\n\r\n

\r\n\r\n\r\n \r\n\r\n ${ICON.play}\r\n\r\n \r\n\r\n\r\n \r\n\r\n ${\r\n\r\n HEIGHTS.map(\r\n\r\n function (\r\n height,\r\n index\r\n ) {\r\n\r\n return `\r\n\r\n \r\n\r\n `;\r\n\r\n }\r\n\r\n ).join(\"\")\r\n\r\n }\r\n\r\n

\r\n\r\n\r\n \r\n 0:00\r\n \r\n\r\n\r\n

\r\n\r\n\r\n

\r\n\r\n\r\n \r\n\r\n \r\n\r\n\r\n

\r\n\r\n \r\n\r\n Above are sample calls answered live by your\r\n\r\n \r\n AI Receptionist — 24/7.\r\n \r\n\r\n \r\n\r\n

\r\n\r\n \r\n\r\n\r\n \r\n\r\n `;\r\n\r\n\r\n\r\n /* =====================================================\r\n REFERENCES\r\n ===================================================== */\r\n\r\n const audio =\r\n root.querySelector(\r\n \".an-media\"\r\n );\r\n\r\n /* Muted autoplay is allowed by modern browsers and gives the\r\n visitor an immediately active demo without sound. */\r\n audio.autoplay = true;\r\n audio.muted = true;\r\n audio.defaultMuted = true;\r\n audio.playsInline = true;\r\n audio.preload = \"auto\";\r\n\r\n\r\n const wave =\r\n root.querySelector(\r\n \".an-wave\"\r\n );\r\n\r\n\r\n const bars =\r\n Array.from(\r\n wave.querySelectorAll(\r\n \"b\"\r\n )\r\n );\r\n\r\n\r\n const chat =\r\n root.querySelector(\r\n \".an-chat\"\r\n );\r\n\r\n\r\n const playButton =\r\n root.querySelector(\r\n \".an-play\"\r\n );\r\n\r\n\r\n const unmuteButton =\r\n root.querySelector(\r\n \".an-unmute\"\r\n );\r\n\r\n\r\n const time =\r\n root.querySelector(\r\n \".an-time\"\r\n );\r\n\r\n\r\n const nudge =\r\n root.querySelector(\r\n \".an-nudge\"\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n DESKTOP / MOBILE\r\n ===================================================== */\r\n\r\n function isDesktop() {\r\n\r\n\r\n return window.matchMedia(\r\n \"(min-width: 701px)\"\r\n ).matches;\r\n\r\n }\r\n\r\n\r\n\r\n /* =====================================================\r\n CHAT\r\n ===================================================== */\r\n\r\n function renderChat(\r\n force,\r\n clockTime\r\n ) {\r\n\r\n\r\n const call =\r\n CALLS[\r\n current\r\n ];\r\n\r\n\r\n /*\r\n Use the independent visual-preview clock before Unmute.\r\n After Unmute, fall back to the real audio playback clock.\r\n */\r\n const currentTime =\r\n (\r\n clockTime != null\r\n )\r\n ?\r\n clockTime\r\n :\r\n (\r\n audio.currentTime || 0\r\n );\r\n\r\n\r\n let lineNumber =\r\n -1;\r\n\r\n\r\n\r\n while (\r\n\r\n lineNumber + 1 <\r\n call.lines.length\r\n\r\n &&\r\n\r\n currentTime >=\r\n call.lines[\r\n lineNumber + 1\r\n ].t\r\n\r\n ) {\r\n\r\n lineNumber++;\r\n\r\n }\r\n\r\n\r\n\r\n if (\r\n !force &&\r\n lineNumber ===\r\n shown\r\n ) {\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n shown =\r\n lineNumber;\r\n\r\n\r\n\r\n if (\r\n !call.lines.length\r\n ) {\r\n\r\n\r\n chat.innerHTML = `\r\n\r\n

\r\n\r\n \r\n Sample Coming Soon\r\n \r\n\r\n This synced transcript\r\n will appear here.\r\n\r\n

\r\n\r\n `;\r\n\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n\r\n /*\r\n MOBILE FLICKER FIX:\r\n Append only newly-reached bubbles instead of rebuilding the\r\n entire transcript with innerHTML every time a line changes.\r\n */\r\n\r\n const targetLineNumber =\r\n shown;\r\n\r\n const existingRows =\r\n chat.querySelectorAll(\r\n \".an-row\"\r\n ).length;\r\n\r\n\r\n /*\r\n If playback moved backward, clear once and rebuild from that point.\r\n */\r\n if (\r\n existingRows >\r\n targetLineNumber + 1\r\n ) {\r\n\r\n chat.innerHTML =\r\n \"\";\r\n\r\n }\r\n\r\n\r\n const rowsNow =\r\n chat.querySelectorAll(\r\n \".an-row\"\r\n ).length;\r\n\r\n\r\n for (\r\n let lineIndex =\r\n rowsNow;\r\n\r\n lineIndex <=\r\n targetLineNumber;\r\n\r\n lineIndex++\r\n ) {\r\n\r\n const line =\r\n call.lines[\r\n lineIndex\r\n ];\r\n\r\n if (\r\n !line\r\n ) {\r\n\r\n continue;\r\n\r\n }\r\n\r\n\r\n const avatar =\r\n\r\n line.who ===\r\n \"agent\"\r\n\r\n ?\r\n\r\n AGENT_AVATAR\r\n\r\n :\r\n\r\n call.callerAvatar;\r\n\r\n\r\n const row =\r\n document.createElement(\r\n \"div\"\r\n );\r\n\r\n\r\n row.className =\r\n \"an-row \" +\r\n line.who;\r\n\r\n\r\n row.innerHTML = `\r\n\r\n \r\n\r\n \r\n\r\n \r\n\r\n\r\n

\r\n\r\n \r\n\r\n ${\r\n line.who ===\r\n \"agent\"\r\n\r\n ?\r\n\r\n \"AI AGENT\"\r\n\r\n :\r\n\r\n \"CALLER\"\r\n }\r\n\r\n ·\r\n\r\n ${formatTime(\r\n line.t\r\n )}\r\n\r\n \r\n\r\n\r\n

\r\n\r\n ${escapeText(\r\n line.text\r\n )}\r\n\r\n

\r\n\r\n

\r\n\r\n `;\r\n\r\n\r\n chat.appendChild(\r\n row\r\n );\r\n\r\n }\r\n\r\n\r\n if (\r\n targetLineNumber > 0\r\n ) {\r\n\r\n if (\r\n isDesktop()\r\n ) {\r\n\r\n chat.scrollTop =\r\n chat.scrollHeight;\r\n\r\n } else {\r\n\r\n chat.scrollTo(\r\n {\r\n top:\r\n chat.scrollHeight,\r\n\r\n behavior:\r\n \"smooth\"\r\n }\r\n );\r\n\r\n }\r\n\r\n } else {\r\n\r\n chat.scrollTop =\r\n 0;\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n /* =====================================================\r\n MUTED VISUAL PREVIEW\r\n This is independent of browser media autoplay policy.\r\n ===================================================== */\r\n\r\n function stopPreviewClock() {\r\n\r\n if (\r\n previewTimer\r\n ) {\r\n\r\n clearInterval(\r\n previewTimer\r\n );\r\n\r\n previewTimer =\r\n null;\r\n\r\n }\r\n\r\n }\r\n\r\n function startPreviewClock() {\r\n\r\n stopPreviewClock();\r\n\r\n previewTime =\r\n 0;\r\n\r\n previewStartedAt =\r\n Date.now();\r\n\r\n shown =\r\n -1;\r\n\r\n renderChat(\r\n true,\r\n 0\r\n );\r\n\r\n previewTimer =\r\n setInterval(\r\n function () {\r\n\r\n if (\r\n !muted\r\n ) {\r\n\r\n stopPreviewClock();\r\n return;\r\n\r\n }\r\n\r\n previewTime =\r\n (\r\n Date.now()\r\n -\r\n previewStartedAt\r\n )\r\n /\r\n 1000;\r\n\r\n const call =\r\n CALLS[\r\n current\r\n ];\r\n\r\n const lastLineTime =\r\n (\r\n call &&\r\n call.lines &&\r\n call.lines.length\r\n )\r\n ?\r\n call.lines[\r\n call.lines.length - 1\r\n ].t\r\n :\r\n 60;\r\n\r\n const previewDuration =\r\n (\r\n audio.duration &&\r\n Number.isFinite(\r\n audio.duration\r\n )\r\n )\r\n ?\r\n audio.duration\r\n :\r\n Math.max(\r\n 30,\r\n lastLineTime + 8\r\n );\r\n\r\n if (\r\n previewTime >=\r\n previewDuration\r\n ) {\r\n\r\n previewStartedAt =\r\n Date.now();\r\n\r\n previewTime =\r\n 0;\r\n\r\n shown =\r\n -1;\r\n\r\n renderChat(\r\n true,\r\n 0\r\n );\r\n\r\n }\r\n\r\n const progress =\r\n Math.min(\r\n 1,\r\n previewTime /\r\n previewDuration\r\n );\r\n\r\n bars.forEach(\r\n function (\r\n bar,\r\n index\r\n ) {\r\n\r\n bar.classList.toggle(\r\n \"on\",\r\n index /\r\n BARS <=\r\n progress\r\n );\r\n\r\n }\r\n );\r\n\r\n wave.classList.add(\r\n \"playing\"\r\n );\r\n\r\n time.textContent =\r\n formatTime(\r\n previewTime\r\n );\r\n\r\n renderChat(\r\n false,\r\n previewTime\r\n );\r\n\r\n },\r\n 250\r\n );\r\n\r\n }\r\n\r\n\r\n /* =====================================================\r\n UPDATE PLAYER\r\n ===================================================== */\r\n\r\n function updatePlayer() {\r\n\r\n\r\n /*\r\n Muted autoplay is intentional. Even before the visitor unmutes,\r\n the timer, waveform, and transcript continue moving so the demo\r\n immediately looks active and interactive.\r\n */\r\n\r\n const duration =\r\n audio.duration || 0;\r\n\r\n\r\n const progress =\r\n\r\n duration > 0\r\n\r\n ?\r\n\r\n audio.currentTime /\r\n duration\r\n\r\n :\r\n\r\n 0;\r\n\r\n\r\n\r\n bars.forEach(\r\n\r\n function (\r\n bar,\r\n index\r\n ) {\r\n\r\n\r\n bar.classList.toggle(\r\n\r\n \"on\",\r\n\r\n index /\r\n BARS <=\r\n progress\r\n\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n time.textContent =\r\n formatTime(\r\n audio.currentTime\r\n );\r\n\r\n\r\n renderChat(\r\n false\r\n );\r\n\r\n }\r\n\r\n\r\n\r\n /* =====================================================\r\n DESKTOP AUDIO PRIMING\r\n\r\n IMPORTANT:\r\n This is the desktop Plumbing fix.\r\n ===================================================== */\r\n\r\n function primeDesktopAudio() {\r\n\r\n if (\r\n muted\r\n ) {\r\n\r\n startPreviewClock();\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n /* =====================================================\r\n SELECT CALL\r\n ===================================================== */\r\n\r\n function selectCall(\r\n index\r\n ) {\r\n\r\n\r\n current =\r\n index;\r\n\r\n\r\n /*\r\n IMPORTANT:\r\n A newly selected category must always begin with its first\r\n message at the TOP of the transcript panel.\r\n */\r\n chat.style.scrollBehavior =\r\n \"auto\";\r\n\r\n chat.scrollTop =\r\n 0;\r\n\r\n\r\n shown =\r\n -1;\r\n\r\n\r\n desktopPriming =\r\n false;\r\n\r\n\r\n audio.loop =\r\n false;\r\n\r\n\r\n\r\n root\r\n .querySelectorAll(\r\n \".an-tab\"\r\n )\r\n .forEach(\r\n\r\n function (\r\n button,\r\n buttonIndex\r\n ) {\r\n\r\n\r\n button.setAttribute(\r\n\r\n \"aria-selected\",\r\n\r\n String(\r\n buttonIndex ===\r\n index\r\n )\r\n\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n audio.pause();\r\n\r\n\r\n try {\r\n\r\n audio.currentTime =\r\n 0;\r\n\r\n }\r\n\r\n catch (\r\n error\r\n ) {}\r\n\r\n\r\n\r\n const call =\r\n CALLS[\r\n index\r\n ];\r\n\r\n\r\n\r\n if (\r\n !call ||\r\n !call.audio\r\n ) {\r\n\r\n\r\n audio.removeAttribute(\r\n \"src\"\r\n );\r\n\r\n\r\n audio.load();\r\n\r\n\r\n time.textContent =\r\n \"0:00\";\r\n\r\n\r\n bars.forEach(\r\n\r\n function (\r\n bar\r\n ) {\r\n\r\n\r\n bar.classList.remove(\r\n \"on\"\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n renderChat(\r\n true\r\n );\r\n\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n\r\n /* LOAD SELECTED AUDIO */\r\n\r\n audio.setAttribute(\r\n \"src\",\r\n call.audio\r\n );\r\n\r\n\r\n audio.muted =\r\n muted;\r\n\r\n\r\n audio.load();\r\n\r\n\r\n if (\r\n muted\r\n ) {\r\n\r\n primeDesktopAudio();\r\n\r\n }\r\n\r\n\r\n /* If the visitor already tapped Unmute once, switching categories\r\n should immediately start the newly selected demo. */\r\n if (\r\n !muted\r\n ) {\r\n\r\n audio.muted =\r\n false;\r\n\r\n audio.volume =\r\n 1;\r\n\r\n const startSelectedAudio =\r\n function () {\r\n\r\n try {\r\n audio.currentTime =\r\n 0;\r\n }\r\n catch (\r\n error\r\n ) {}\r\n\r\n audio.muted =\r\n false;\r\n\r\n audio.volume =\r\n 1;\r\n\r\n audio\r\n .play()\r\n .catch(\r\n function () {}\r\n );\r\n\r\n };\r\n\r\n if (\r\n audio.readyState >= 2\r\n ) {\r\n\r\n startSelectedAudio();\r\n\r\n } else {\r\n\r\n audio.addEventListener(\r\n \"canplay\",\r\n startSelectedAudio,\r\n { once: true }\r\n );\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n bars.forEach(\r\n\r\n function (\r\n bar\r\n ) {\r\n\r\n\r\n bar.classList.remove(\r\n \"on\"\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n time.textContent =\r\n \"0:00\";\r\n\r\n\r\n renderChat(\r\n true\r\n );\r\n\r\n\r\n chat.scrollTop =\r\n 0;\r\n\r\n requestAnimationFrame(\r\n function () {\r\n\r\n chat.style.scrollBehavior =\r\n \"\";\r\n\r\n }\r\n );\r\n\r\n\r\n\r\n /* =================================================\r\n MUTED AUTOPLAY:\r\n Start every selected demo immediately, even before\r\n the visitor taps Unmute. This drives the waveform\r\n and synced transcript while remaining silent.\r\n ================================================= */\r\n\r\n if (\r\n muted\r\n ) {\r\n\r\n\r\n setTimeout(\r\n\r\n function () {\r\n\r\n\r\n if (\r\n current ===\r\n index &&\r\n muted\r\n ) {\r\n\r\n\r\n primeDesktopAudio();\r\n\r\n }\r\n\r\n },\r\n\r\n 100\r\n\r\n );\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n\r\n /* =====================================================\r\n TAB EVENTS\r\n ===================================================== */\r\n\r\n root\r\n .querySelectorAll(\r\n \".an-tab\"\r\n )\r\n .forEach(\r\n\r\n function (\r\n button\r\n ) {\r\n\r\n\r\n button.addEventListener(\r\n\r\n \"click\",\r\n\r\n function () {\r\n\r\n\r\n selectCall(\r\n Number(\r\n button.dataset.i\r\n )\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n MOBILE CATEGORY AUTO-SCROLL — SAFE HORIZONTAL RAIL ONLY\r\n\r\n Uses only the category rail's horizontal scrollLeft.\r\n Never uses scrollIntoView(), focus(), window.scrollTo(), or any\r\n vertical page scrolling, so it preserves the mobile no-jump fix.\r\n ===================================================== */\r\n\r\n const mobileCategoryRail =\r\n root.querySelector(\r\n \".an-tabs\"\r\n );\r\n\r\n let mobileCategoryTimer =\r\n null;\r\n\r\n let mobileCategoryResumeTimer =\r\n null;\r\n\r\n let mobileCategoryDirection =\r\n 1;\r\n\r\n\r\n function stopMobileCategoryScroll() {\r\n\r\n if (\r\n mobileCategoryTimer\r\n ) {\r\n\r\n clearInterval(\r\n mobileCategoryTimer\r\n );\r\n\r\n mobileCategoryTimer =\r\n null;\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n function startMobileCategoryScroll() {\r\n\r\n stopMobileCategoryScroll();\r\n\r\n if (\r\n !mobileCategoryRail ||\r\n !window.matchMedia(\r\n \"(max-width: 700px)\"\r\n ).matches\r\n ) {\r\n\r\n return;\r\n\r\n }\r\n\r\n mobileCategoryTimer =\r\n setInterval(\r\n function () {\r\n\r\n const maxScroll =\r\n Math.max(\r\n 0,\r\n mobileCategoryRail.scrollWidth\r\n -\r\n mobileCategoryRail.clientWidth\r\n );\r\n\r\n if (\r\n maxScroll <= 2\r\n ) {\r\n\r\n return;\r\n\r\n }\r\n\r\n const step =\r\n Math.max(\r\n 82,\r\n mobileCategoryRail.clientWidth * .44\r\n );\r\n\r\n let nextLeft =\r\n mobileCategoryRail.scrollLeft\r\n +\r\n (\r\n mobileCategoryDirection\r\n *\r\n step\r\n );\r\n\r\n if (\r\n nextLeft >= maxScroll\r\n ) {\r\n\r\n nextLeft =\r\n maxScroll;\r\n\r\n mobileCategoryDirection =\r\n -1;\r\n\r\n }\r\n else if (\r\n nextLeft <= 0\r\n ) {\r\n\r\n nextLeft =\r\n 0;\r\n\r\n mobileCategoryDirection =\r\n 1;\r\n\r\n }\r\n\r\n mobileCategoryRail.scrollTo(\r\n {\r\n left:\r\n nextLeft,\r\n\r\n behavior:\r\n \"smooth\"\r\n }\r\n );\r\n\r\n },\r\n 2400\r\n );\r\n\r\n }\r\n\r\n\r\n function pauseMobileCategoryScroll() {\r\n\r\n stopMobileCategoryScroll();\r\n\r\n clearTimeout(\r\n mobileCategoryResumeTimer\r\n );\r\n\r\n mobileCategoryResumeTimer =\r\n setTimeout(\r\n startMobileCategoryScroll,\r\n 4500\r\n );\r\n\r\n }\r\n\r\n\r\n if (\r\n mobileCategoryRail\r\n ) {\r\n\r\n [\r\n \"touchstart\",\r\n \"pointerdown\",\r\n \"wheel\"\r\n ].forEach(\r\n function (\r\n eventName\r\n ) {\r\n\r\n mobileCategoryRail.addEventListener(\r\n eventName,\r\n pauseMobileCategoryScroll,\r\n {\r\n passive:\r\n true\r\n }\r\n );\r\n\r\n }\r\n );\r\n\r\n setTimeout(\r\n startMobileCategoryScroll,\r\n 1400\r\n );\r\n\r\n }\r\n\r\n\r\n\r\n /* =====================================================\r\n UNMUTE BUTTON\r\n\r\n DESKTOP:\r\n Uses the working silent-priming fix.\r\n\r\n MOBILE:\r\n Preserves the working mobile behavior.\r\n ===================================================== */\r\n\r\n unmuteButton.addEventListener(\r\n\r\n \"click\",\r\n\r\n function () {\r\n\r\n\r\n /* =============================================\r\n TURN SOUND ON\r\n ============================================= */\r\n\r\n if (\r\n muted\r\n ) {\r\n\r\n\r\n muted =\r\n false;\r\n\r\n stopPreviewClock();\r\n\r\n const resumeAt =\r\n previewTime;\r\n\r\n\r\n unmuteButton.dataset.muted =\r\n \"false\";\r\n\r\n\r\n unmuteButton\r\n .querySelector(\r\n \".an-ico\"\r\n )\r\n .innerHTML =\r\n ICON.sound;\r\n\r\n\r\n unmuteButton\r\n .querySelector(\r\n \".an-txt\"\r\n )\r\n .textContent =\r\n \"Mute\";\r\n\r\n\r\n if (\r\n nudge\r\n ) {\r\n\r\n\r\n nudge.style.opacity =\r\n \"0\";\r\n\r\n }\r\n\r\n\r\n\r\n /* =========================================\r\n DESKTOP\r\n ========================================= */\r\n\r\n if (\r\n isDesktop()\r\n ) {\r\n\r\n\r\n desktopPriming =\r\n false;\r\n\r\n\r\n audio.loop =\r\n false;\r\n\r\n\r\n /*\r\n Do NOT restart the call. The muted demo has already been\r\n playing; Unmute simply turns the sound on at its current\r\n position.\r\n */\r\n try {\r\n\r\n if (\r\n resumeAt > 0\r\n ) {\r\n\r\n audio.currentTime =\r\n resumeAt;\r\n\r\n }\r\n\r\n }\r\n catch (\r\n error\r\n ) {}\r\n\r\n\r\n audio.muted =\r\n false;\r\n\r\n\r\n audio.volume =\r\n 1;\r\n\r\n\r\n if (\r\n audio.paused\r\n ) {\r\n\r\n\r\n audio\r\n .play()\r\n .catch(\r\n function () {}\r\n );\r\n\r\n }\r\n\r\n\r\n updatePlayer();\r\n\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n\r\n /* =========================================\r\n MOBILE\r\n ========================================= */\r\n\r\n root.classList.add(\r\n \"an-started\"\r\n );\r\n\r\n\r\n try {\r\n\r\n if (\r\n resumeAt > 0\r\n ) {\r\n\r\n audio.currentTime =\r\n resumeAt;\r\n\r\n }\r\n\r\n }\r\n catch (\r\n error\r\n ) {}\r\n\r\n\r\n audio.muted =\r\n false;\r\n\r\n\r\n audio.volume =\r\n 1;\r\n\r\n\r\n if (\r\n audio.paused &&\r\n CALLS[current] &&\r\n CALLS[current].audio\r\n ) {\r\n\r\n\r\n audio\r\n .play()\r\n .catch(\r\n function () {}\r\n );\r\n\r\n }\r\n\r\n }\r\n\r\n\r\n /* =============================================\r\n MUTE AGAIN\r\n ============================================= */\r\n\r\n else {\r\n\r\n\r\n muted =\r\n true;\r\n\r\n startPreviewClock();\r\n\r\n\r\n audio.muted =\r\n true;\r\n\r\n\r\n unmuteButton.dataset.muted =\r\n \"true\";\r\n\r\n\r\n unmuteButton\r\n .querySelector(\r\n \".an-ico\"\r\n )\r\n .innerHTML =\r\n ICON.muted;\r\n\r\n\r\n unmuteButton\r\n .querySelector(\r\n \".an-txt\"\r\n )\r\n .textContent =\r\n \"Unmute\";\r\n\r\n }\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n PLAY / PAUSE\r\n ===================================================== */\r\n\r\n playButton.addEventListener(\r\n\r\n \"click\",\r\n\r\n function () {\r\n\r\n\r\n if (\r\n !audio.src\r\n ) {\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n\r\n if (\r\n audio.paused\r\n ) {\r\n\r\n\r\n audio\r\n .play()\r\n .catch(\r\n function () {}\r\n );\r\n\r\n\r\n } else {\r\n\r\n\r\n audio.pause();\r\n\r\n }\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n WAVEFORM SEEK\r\n ===================================================== */\r\n\r\n wave.addEventListener(\r\n\r\n \"click\",\r\n\r\n function (\r\n event\r\n ) {\r\n\r\n\r\n if (\r\n !audio.duration\r\n ) {\r\n\r\n return;\r\n\r\n }\r\n\r\n\r\n const rect =\r\n wave.getBoundingClientRect();\r\n\r\n\r\n const percentage =\r\n\r\n Math.max(\r\n\r\n 0,\r\n\r\n Math.min(\r\n\r\n 1,\r\n\r\n (\r\n event.clientX -\r\n rect.left\r\n )\r\n\r\n /\r\n\r\n rect.width\r\n\r\n )\r\n\r\n );\r\n\r\n\r\n audio.currentTime =\r\n\r\n percentage *\r\n audio.duration;\r\n\r\n\r\n updatePlayer();\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n AUDIO EVENTS\r\n ===================================================== */\r\n\r\n audio.addEventListener(\r\n\r\n \"timeupdate\",\r\n\r\n updatePlayer\r\n\r\n );\r\n\r\n\r\n audio.addEventListener(\r\n\r\n \"loadedmetadata\",\r\n\r\n updatePlayer\r\n\r\n );\r\n\r\n\r\n audio.addEventListener(\r\n\r\n \"play\",\r\n\r\n function () {\r\n\r\n\r\n /*\r\n Animate the waveform during muted autoplay too so visitors\r\n can immediately see that the sample call is active.\r\n */\r\n\r\n wave.classList.add(\r\n \"playing\"\r\n );\r\n\r\n\r\n playButton.innerHTML =\r\n ICON.pause;\r\n\r\n\r\n playButton.setAttribute(\r\n \"aria-label\",\r\n \"Pause\"\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n audio.addEventListener(\r\n\r\n \"pause\",\r\n\r\n function () {\r\n\r\n\r\n wave.classList.remove(\r\n \"playing\"\r\n );\r\n\r\n\r\n playButton.innerHTML =\r\n ICON.play;\r\n\r\n\r\n playButton.setAttribute(\r\n \"aria-label\",\r\n \"Play\"\r\n );\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n audio.addEventListener(\r\n\r\n \"ended\",\r\n\r\n function () {\r\n\r\n\r\n audio.currentTime =\r\n 0;\r\n\r\n\r\n shown =\r\n -1;\r\n\r\n\r\n updatePlayer();\r\n\r\n }\r\n\r\n );\r\n\r\n\r\n\r\n /* =====================================================\r\n INITIAL STATE\r\n ===================================================== */\r\n\r\n audio.muted =\r\n true;\r\n\r\n\r\n muted =\r\n true;\r\n\r\n\r\n unmuteButton.dataset.muted =\r\n \"true\";\r\n\r\n\r\n /*\r\n Plumbing is the default selected sample.\r\n */\r\n\r\n selectCall(\r\n 0\r\n );\r\n\r\n\r\n const currentBuildMarker =\r\n document.createElement(\r\n \"span\"\r\n );\r\n\r\n currentBuildMarker.setAttribute(\r\n \"data-an-current-build\",\r\n \"2026-09-14-hair-sync\"\r\n );\r\n\r\n currentBuildMarker.hidden =\r\n true;\r\n\r\n root.appendChild(\r\n currentBuildMarker\r\n );\r\n\r\n }\r\n\r\n\r\n\r\n /* =========================================================\r\n CMSFLY STABLE INITIALIZATION\r\n Mount each responsive copy once. Never hide/show copies and never\r\n observe the whole page for mutations; CMSFly controls visibility.\r\n ========================================================= */\r\n\r\n const ROOT_SELECTOR =\r\n '[data-answeringnow-audio-current=\"true\"], [data-an-widget]';\r\n\r\n function initializeWidgetsOnce() {\r\n\r\n document\r\n .querySelectorAll(\r\n ROOT_SELECTOR\r\n )\r\n .forEach(\r\n function (widget) {\r\n\r\n const hasCurrentBuild =\r\n widget.querySelector(\r\n '[data-an-current-build=\"2026-09-14-hair-sync\"]'\r\n );\r\n\r\n if (\r\n widget.dataset.anStableMounted ===\r\n \"true\" &&\r\n hasCurrentBuild\r\n ) {\r\n return;\r\n }\r\n\r\n widget.dataset.anStableMounted =\r\n \"true\";\r\n\r\n mountWidget(\r\n widget\r\n );\r\n\r\n }\r\n );\r\n\r\n }\r\n\r\n function startWidget() {\r\n\r\n initializeWidgetsOnce();\r\n\r\n /*\r\n Finite retries catch CMSFly responsive copies that appear after load.\r\n */\r\n [250, 750, 1500, 3000, 5000].forEach(\r\n function (delay) {\r\n setTimeout(\r\n initializeWidgetsOnce,\r\n delay\r\n );\r\n }\r\n );\r\n\r\n\r\n /*\r\n Watch ONLY the widget containers. If an older CMSFly script replaces\r\n the mobile widget contents, the current build marker disappears and\r\n we restore this exact current version. This observer never scrolls,\r\n focuses, hides, or shows the page.\r\n */\r\n document\r\n .querySelectorAll(\r\n ROOT_SELECTOR\r\n )\r\n .forEach(\r\n function (widget) {\r\n\r\n if (\r\n widget.dataset.anRootObserver ===\r\n \"true\"\r\n ) {\r\n return;\r\n }\r\n\r\n widget.dataset.anRootObserver =\r\n \"true\";\r\n\r\n let repairTimer =\r\n null;\r\n\r\n const observer =\r\n new MutationObserver(\r\n function () {\r\n\r\n clearTimeout(\r\n repairTimer\r\n );\r\n\r\n repairTimer =\r\n setTimeout(\r\n function () {\r\n\r\n const marker =\r\n widget.querySelector(\r\n '[data-an-current-build=\"2026-09-14-hair-sync\"]'\r\n );\r\n\r\n if (\r\n !marker\r\n ) {\r\n\r\n widget.dataset.anStableMounted =\r\n \"false\";\r\n\r\n initializeWidgetsOnce();\r\n\r\n }\r\n\r\n },\r\n 40\r\n );\r\n\r\n }\r\n );\r\n\r\n observer.observe(\r\n widget,\r\n {\r\n childList: true,\r\n subtree: true\r\n }\r\n );\r\n\r\n }\r\n );\r\n\r\n }\r\n\r\n if (\r\n document.readyState ===\r\n \"loading\"\r\n ) {\r\n\r\n document.addEventListener(\r\n \"DOMContentLoaded\",\r\n startWidget,\r\n { once: true }\r\n );\r\n\r\n } else {\r\n\r\n startWidget();\r\n\r\n }\r\n\r\n\r\n})();"},"media":{"mobile":{"style":{"padding":[["bottom","15px"],["right",""],["left",""]]}}},"attr":{"id":"sample-calls"},"style":{"padding":[["right",""]]}},{"type":"button","name":"Button","_elType":"ELEMENT","content":"Request a Live Demo","settings":{"buttonType":"icon-text","hrefType":"popup","hideOn":"tablet+desktop"},"pseudoClass":{"hover":{"style":{"color":"#FFFFFF"}}},"style":{"padding":[["top","20px"],["bottom","20px"],["left","35px"],["right","35px"]],"textDecoration":{"type":"none"},"justifyContent":"center","borderRadius":"25px 25px 25px 25px","border":[["width","0px"],["style",""],["color",""]],"backgroundColor":{"key":"--color-9","value":"#0072ce"},"fontSize":"18px","color":"#FFFFFF","lineHeight":"18px","margin":[["top","30px"]]},"component_path":"button","id":"47qgqilh","wrapper":{"textAlign":"center"},"attr":{"href":"request-demo-form-popup"}}],"id":"2fwt3wck","_elType":"CONTAINER","component_path":"container","style":{"display":"flex","flexDirection":"column","flexWrap":"wrap","padding":[["top","10px"],["bottom","25px"],["right",""]],"flexBasis":"50%","alignItems":"stretch","margin":[["top","25px"]]}}],"id":"c0f9w4lm","_elType":"CONTAINER","component_path":"container","style":{"display":"flex","flexDirection":"row","flexWrap":"wrap","padding":[["top","10px"],["left","10px"],["right","0px"],["bottom","0px"]],"flexBasis":"100%","justifyContent":"center","margin":[["right","-30px"]]},"media":{"mobile":{"style":{"padding":[["top","0px"],["left","10px"],["right","10px"],["bottom","0px"]],"justifyContent":"center"}}}}],"id":"c96s60vq","type":"section","_elType":"SECTION","component_path":"section","pseudoClass":{"before":{"style":{"__gradientType":"simple"}}},"style":{"margin":[["top","0px"]],"padding":[["top","40px"],["bottom","65px"]],"__backgroundType":"image","backgroundImage":{"image":""},"backgroundSize":"cover","backgroundPosition":"center","backgroundRepeat":"no-repeat"},"settings":{"hideOn":"mobile"}}},"drhbxdwi":{"name":"Real Estate Industry Pop-Up","id":"drhbxdwi","data":{"name":"Section","content":[{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"name":"Title","titleType":"h5","type":"heading","_elType":"ELEMENT","component_path":"title","content":"

Never Let A Real Estate Opportunity Go Unanswered.

From property inquiries and financing to inspections, appointments, transactions, and more, Hello247.ai helps real estate professionals stay responsive and connected with leads and customers 24/7.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","23px"]],"textAlign":"center","lineHeight":"1.25","fontSize":"18px"},"id":"vtul46ip","media":{"mobile":{"style":{"padding":[["left","20px"]],"textAlign":"left"}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[]},"content":[{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Real Estate Agent

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5"},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"house-chimney-window"}},"id":"iq5y4b9b","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Respond to buyer and seller inquiries, capture leads, answer questions, schedule appointments, and follow up automatically.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"],["right",""]]},"id":"kpebn7ww","media":{"mobile":{"style":{"padding":[["left","30px"],["right",""]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Home Inspector

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5","color":{"key":"--color-9","value":"#0072ce"}},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"house-medical-circle-exclamation"}},"id":"emczx6g3","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Answer service questions, capture property details, schedule inspections, and follow up with new inquiries

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"79qj15aw","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Propery Managers

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5","color":{"key":"--color-9","value":"#0072ce"}},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"house-chimney-medical"}},"id":"f3qoaezg","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Handle rental inquiries, answer common questions, capture prospective tenants, and route requests to the right person.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","8px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"xp7squa7","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}}],"id":"y9bbklch","_elType":"COLUMN","type":"column","component_path":"column","component_label":"nestedCol","attr":{"__class__columnSize":"1/2"}},{"name":"Column","style":{"padding":[]},"content":[{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Mortgage Lenders

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5"},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"far","iconName":"money-bill-1"}},"id":"14xrwrl5","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Engage new borrowers quickly, collect initial information, answer common questions, and schedule consultations.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","20px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"9lb6j74u"},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Mobile Notaries

\n","component_path":"iconText","style":{"fontSize":"19px","lineHeight":"1.5"},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"pen-clip"}},"id":"dz5txe3w","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Respond while you're on the road, collect appointment details, answer questions, and schedule consultations.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"h2m4v049","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Real Estate Investors

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5"},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"money-bill-trend-up"}},"id":"y60d8j1t","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Engage property owners and new leads, collect property information, qualify opportunities and keep following up.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","8px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"aac4cx4f","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}}],"id":"79k17mh6","_elType":"COLUMN","type":"column","component_path":"column","component_label":"nestedCol","attr":{"__class__columnSize":"1/2"}}],"id":"xsie2ppk","_elType":"ROW","component_path":"row","component_label":"nestedRow","style":{}}],"id":"ayz5sbqv","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/2"},"media":{"mobile":{"style":{"padding":[["top","0px"],["bottom","15px"]]}}}}],"id":"67u8rijj","_elType":"ROW","component_path":"row","style":{"backgroundColor":{"key":"--color-14","value":"#F5F5F5"},"margin":[["top","5px"]],"padding":[["left","0px"],["right","35px"]]},"settings":{"popup":true,"popupPreview":false},"attr":{"id":"Real-Estate-Industry"},"row":{"popupStyle":{"height":"70%","width":"60%"}},"media":{"mobile":{"row":{"popupStyle":{"width":"80%","height":"89%"}}}}},{"name":"Container","holder":"root","type":"container","content":[{"name":"Container","media":{"mobile":{"style":{"flexBasis":"100%"}}},"holder":"container","type":"container","content":[],"id":"b5rgsve3","_elType":"CONTAINER","component_path":"container","style":{"display":"flex","flexDirection":"column","flexWrap":"wrap","padding":[["top","10px"],["bottom","10px"]],"flexBasis":"100%","alignItems":"stretch"}}],"id":"904xl42q","_elType":"CONTAINER","component_path":"container","style":{"display":"flex","flexDirection":"row","flexWrap":"wrap","padding":[["top","10px"],["left","10px"],["right","10px"],["bottom","10px"]],"flexBasis":"100%","justifyContent":"center"}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"type":"image","name":"Image","_elType":"ELEMENT","component_path":"image","style":{"objectFit":"cover"},"id":"yaogibu1","attr":{"src":"https://cdn.cmsfly.com/6a7e0a4b339920001119fc3a/images/Home-Services-Collage-BXCYE.jpg"},"settings":{"hideOn":"mobile"}}],"id":"yrnz5jiz","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/2"},"media":{"mobile":{"style":{"padding":[["top","0px"],["bottom","15px"]]}}}},{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"name":"Title","titleType":"h5","type":"heading","_elType":"ELEMENT","component_path":"title","content":"

Keep Every Home Services Opportunity Moving.

From new service requests and customer questions to scheduling and follow-up, Hello247.ai helps home service businesses stay responsive and connected with customers 24/7.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","23px"]],"textAlign":"center","lineHeight":"1.25","fontSize":"18px"},"id":"uqgzbvs9","media":{"mobile":{"style":{"padding":[["left","20px"]],"textAlign":"left"}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[]},"content":[{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Plumbers

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Respond to service requests, capture job details, answer questions, and schedule appointments-even when you're on the job.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"],["right",""]]},"id":"lwmd6hgs","media":{"mobile":{"style":{"padding":[["left","30px"],["right",""]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Electricians

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Engage new customers, collect service detail, answer common questions, and help schedule next available appointment.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"peixstl8","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Propery Managers

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Handle rental inquiries, answer common questions, capture prospective tenants, and route requests to the right person.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","8px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"kvps6xi9","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}}],"id":"f70dq8we","_elType":"COLUMN","type":"column","component_path":"column","component_label":"nestedCol","attr":{"__class__columnSize":"1/2"}},{"name":"Column","style":{"padding":[]},"content":[{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

HVAC Companies

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Handle heating and cooling inquiries, capture service needs, schedule appointments, and follow up with new leads.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","20px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"rv3lkrty"},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Mobile Notaries

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Respond while you're on the road, collect appointment details, answer questions, and schedule consultations.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","15px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"vr0f89fi","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}},{"type":"iconText","name":"Icon & Text","_elType":"ELEMENT","content":"

Real Estate Investors

\n","component_path":"iconText","style":{"fontSize":"20px","lineHeight":"1.5"},"icon":{"gap":"5px","size":"25px","color":{"key":"--color-10","value":"#8bc400"},"stroke":0.5,"icon":{"type":"font-awesome","prefix":"fas","iconName":"money-bill-trend-up"}},"id":"yfibt007","media":{"mobile":{"style":{"padding":[["left","20px"]]}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Engage property owners and new leads, collect property information, qualify opportunities and keep following up.

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","8px"]],"lineHeight":"1.25","padding":[["left","35px"]]},"id":"i04cvppi","media":{"mobile":{"style":{"padding":[["left","30px"]]}}}}],"id":"esdf8y4y","_elType":"COLUMN","type":"column","component_path":"column","component_label":"nestedCol","attr":{"__class__columnSize":"1/2"}}],"id":"ejbvu2vk","_elType":"ROW","component_path":"row","component_label":"nestedRow","style":{}}],"id":"3pd02l19","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/2"},"media":{"mobile":{"style":{"padding":[["top","0px"],["bottom","15px"]]}}}}],"id":"0je86syz","_elType":"ROW","component_path":"row","style":{"backgroundColor":{"key":"--color-14","value":"#F5F5F5"},"margin":[["top","5px"]],"padding":[["left","0px"],["right","35px"]]},"settings":{"popup":true,"popupPreview":false},"attr":{"id":"Home-Services-Industry"},"row":{"popupStyle":{"height":"70%","width":"60%"}},"media":{"mobile":{"row":{"popupStyle":{"width":"80%","height":"89%"}}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Collect Payments

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\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","0px"]],"fontSize":"20px"},"id":"wogjb9ud","media":{"mobile":{"style":{"fontSize":"17px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

With Hello247.ai, you can securely collect payments, deposits, or balances directly over the phone using your AI

Assistant—making it easy for your business to get paid without extra steps or manual follow-up.

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How Does It Work

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During a call, your AI Assistant can prompt the caller to make a payment (for example, to confirm an appointment, settle an invoice, or reserve a service). The Assistant will clearly explain the amount and walk the caller through the process.

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The caller enters their card number, expiration date, and security code using their phone’s keypad. Payment information is securely captured and transmitted directly to your preferred payment gateway (like Stripe, Square, etc.), ensuring privacy and compliance.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"iepshshu","media":{"mobile":{"style":{"fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

As soon as the payment is processed, the caller receives an automated SMS and/or email receipt with transaction details. You can also send booking confirmations, tickets, or next steps automatically.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"d7g4edw1","media":{"mobile":{"style":{"fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

We can design when and how payments are requested—on booking, for overdue invoices, for event registrations, or as deposits. If needed, callers can be transferred to a human agent at any point.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"5afilsvf","media":{"mobile":{"style":{"fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

All payments are logged in your dashboard, with real-time reporting and the option to sync with your CRM or accounting software.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"df14abxk","media":{"mobile":{"style":{"fontSize":"16px"}}}}],"id":"fwl94e94","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/1"}}],"id":"79aepnh3","_elType":"ROW","component_path":"row","style":{"backgroundColor":{"key":"--color-14","value":"#F5F5F5"},"margin":[["top","5px"]],"padding":[["left","25px"],["right","25px"]]},"settings":{"popup":true,"popupPreview":false},"attr":{"id":"Collect-Payments"},"row":{"popupStyle":{"height":"64%","width":"42%"}},"media":{"mobile":{"row":{"popupStyle":{"width":"80%","height":"89%"}}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Spam Detection

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Spam Detection is a feature in Hello247.ai designed to identify and block unwanted, nuisance, or potentially fraudulent calls before they reach your AI Assistant or your team. This protects your valuable minutes, ensures legitimate customers get through, and keeps your phone lines clear of distractions.

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How Does It Work

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","0px"]],"fontSize":"20px"},"id":"y507kr76","media":{"mobile":{"style":{"fontSize":"16px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Caller Reputation Checks:

Autocalls checks incoming numbers against known spam databases, reputation lists, and industry blacklists. If a number is flagged as spam, the call can be automatically blocked or routed away.

Custom Blocklists:

You can manually add numbers to your own blocklist—so repeat offenders, telemarketers, or robocallers are instantly rejected.

Pattern Analysis:

AI-powered algorithms analyze call patterns, frequency, and behavior. If a number calls repeatedly or matches typical spam behavior (like very short calls, non-human voice, etc.), it can be flagged and blocked.

Real-Time Filtering:

Calls identified as spam are disconnected before they use your AI minutes or reach your staff. You can choose to play a custom message (“This number is not accepting calls”) or simply hang up without interaction.

Reporting & Alerts:

You’ll see reports on blocked calls in your dashboard, including which numbers were flagged, why, and how often they tried to call. This helps you refine your filters and keep your lines clean.

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Benefits

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","0px"]],"fontSize":"20px"},"id":"r9ijnrhl","media":{"mobile":{"style":{"fontSize":"16px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Protects AI minutes and staff time
Reduces risk of fraud or nuisance calls
Improves customer experience by prioritizing legitimate callers
Customizable— tailor blocklists and thresholds for your business or clients

\n","component_path":"text","style":{"margin":[["top","-6px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"r50i2ubt","media":{"mobile":{"style":{"fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Example Use Cases

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","0px"]],"fontSize":"20px"},"id":"ql31moog","media":{"mobile":{"style":{"fontSize":"16px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Automatically block robocalls and telemarketers targeting your business
Prevent repeat spammers from reaching any department or location
Protect high-value phone numbers (VIP, direct lines) from unwanted traffic
Centralize spam protection for multiple numbers or brands in your agency dashboard

\n","component_path":"text","style":{"margin":[["top","-6px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25","padding":[["top","0px"]]},"id":"qgvicv1d","media":{"mobile":{"style":{"fontSize":"16px"}}}}],"id":"aoys0zma","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/1"}}],"id":"rj5u931m","_elType":"ROW","component_path":"row","style":{"backgroundColor":{"key":"--color-14","value":"#F5F5F5"},"margin":[["top","5px"]],"padding":[["left","25px"],["right","25px"]]},"settings":{"popup":true,"popupPreview":false},"attr":{"id":"Spam-Detection"},"row":{"popupStyle":{"height":"55%","width":"42%"}},"media":{"mobile":{"row":{"popupStyle":{"width":"80%","height":"89%"}}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Hang Up & Text Back

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Hang Up & Text Back is an automation that ensures you stay connected with callers—even if they hang up before getting help. When a call ends abruptly (before reaching a live agent, completing a booking, or leaving a voicemail), Hello247.ai automatically sends a follow-up SMS to the caller.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"lsjxls3w","media":{"mobile":{"style":{"lineHeight":"1.25","fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

How Does It Work

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","6px"]],"fontSize":"20px"},"id":"r5qz2gco","media":{"mobile":{"style":{"fontSize":"16px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Use information already available on your website (if available) to help train your AI Receptionist and give customers more accurate, business-specific answers.

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"5gzy26jm","media":{"mobile":{"style":{"fontSize":"16px"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

Trigger Detection

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The system monitors the call flow. If a caller hangs up at any stage (for example, after the AI Assistant answers or mid-conversation), the “Hang Up & Text Back” automation is triggered.

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Conditional Messaging

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You can set up different SMS messages based on exactly when and how the call was ended:

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Early hang-up (right after answer): “Hi, we noticed your call ended early. How can we help?”
Mid-conversation hang-up: “Thanks for calling. It looks like our conversation was disconnected. Reply here if you still need assistance.”
Missed transfer or hold hang-up: “Sorry we missed you while connecting you. Reply for a callback!”

\n","component_path":"text","style":{"margin":[["top","0px"],["bottom","12px"]],"fontSize":"18px","lineHeight":"1.25"},"id":"53wy6c83","media":{"mobile":{"style":{"fontSize":"16px"}}}}],"id":"s352fhkx","_elType":"COLUMN","type":"column","component_path":"column","attr":{"__class__columnSize":"1/1"}}],"id":"x9t0rx65","_elType":"ROW","component_path":"row","style":{"backgroundColor":{"key":"--color-14","value":"#F5F5F5"},"margin":[["top","5px"]],"padding":[["left","25px"],["right","25px"]]},"settings":{"popup":true,"popupPreview":false},"attr":{"id":"Hang-Up-Text-Back"},"row":{"popupStyle":{"height":"59%","width":"42%"}},"media":{"mobile":{"row":{"popupStyle":{"width":"80%","height":"89%"}}}}},{"name":"Row","type":"row","content":[{"name":"Column","style":{"padding":[["top","15px"],["bottom","15px"]]},"content":[{"type":"text","name":"Text","_elType":"ELEMENT","content":"

100+ Languages

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With Hello247.ai, you will have the ability to deploy AI Assistant, chatbots, and message automation in over 100 languages. This makes your business accessible, professional, and responsive to a global or diverse audience.

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How Does It Work

\n","component_path":"text","style":{"margin":[["top","4px"],["bottom","6px"]],"fontSize":"20px"},"id":"wvndqrta","media":{"mobile":{"style":{"fontSize":"16px","lineHeight":"1.1"}}}},{"type":"text","name":"Text","_elType":"ELEMENT","content":"

You can choose the language for each AI Assistant, phone number, campaign, department, or even specific call flow.

For examples:

Assign Spanish to your Latino customer line
Use French for your Canadian branch
Offer Mandarin on a China-focused number

Language preference is retained across channels (calls, texts, emails), ensuring consistency for each customer.

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SMS During Calls

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SMS During Calls feature engables your AI Assistant send text messages to callers while a call is happening or immediately after. This helps you deliver information, links, directions, forms, or follow-ups in real time, making customer interactions more convenient and actionable.

While the call is ongoing, the agent can trigger an SMS based on the conversation.

For example:

Caller requests directions—agent sends a map link via SMS.
Caller needs a booking form—agent texts them the link instantly.
Payment, review, or survey requests—agent sends the relevant info by text.

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Voicemail Drops

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A Voicemail Drop is an automation feature that allows your AI Assistant (or outbound calling campaign) to instantly leave a pre-recorded voicemail message when a call goes to voicemail, without waiting for a live person to answer. This makes outreach campaigns, appointment reminders, or follow-ups more efficient and consistent.

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How Does It Work

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Your AI Assistant or campaign dials a contact from your list.
Hello247.ai uses smart voicemail detection to recognize if the call is answered by a voicemail system instead of a human.
As soon as voicemail is detected, the system plays your chosen pre-recorded message (\"voicemail drop\") instead of the agent or AI speaking live.
The agent can hang up as soon as the message is delivered—there’s no need to wait through rings, greetings, or beep tones, saving time and boosting efficiency.
You can record and upload multiple voicemail messages for different campaigns, services, or caller segments.
Hello247.ai logs each voicemail drop attempt, so you know who received a message and can track campaign effectiveness.

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Example Use Cases

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Sales Campaign:

Your AI Assistant calls a list of leads. If a call goes to voicemail, the AI drops a message like:

“Hi, this is [Your Name] with [Your Business]. Sorry I missed you! Please call me back at [number] or reply to this message. Have a great day!”

Appointment Reminders:

“Hello, this is [Business Name] reminding you of your appointment on [date/time]. Reply to this message to confirm or reschedule.”

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Benefits

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Saves Time: Agents don’t wait for the beep or listen to the greeting.
Consistency: Every lead or client hears the exact message you want.
Scale: Reach hundreds or thousands of contacts efficiently with just a few clicks.
Follow-Up: Combine with SMS or email follow-ups for even higher response rates.

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Boost Customer Reviews

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Boost Reviews feature is an automation workflow in Hello247.ai designed to help businesses efficiently collect more customer reviews on platforms like Google, Yelp, Facebook, or others. By reaching out proactively after appointments or interactions, you can increase your number of positive reviews—boosting online reputation and visibility.

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How Does It Work

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After a customer completes a service, appointment, or purchase, Hello247.ai automatically triggers an outreach workflow (via phone call, SMS, WhatsApp, or email).
The AI Assitant (or automated message) thanks the customer, asks for feedback, and politely invites them to leave a review.
If the customer agrees, your AI Assistant will instantly send them a direct link to your review page (Google, Yelp, etc.) through SMS, email, or WhatsApp—making it easy for them to leave their feedback with just a tap.
You can schedule one or more gentle follow-up reminders if no review is submitted within a set time (e.g., 24-48 hours later).

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Multiple Numbers

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Multiple Numbers feature in Hello247.ai means you can manage, assign, and automate several different phone numbers from a single dashboard. This is ideal for businesses with multiple locations, departments, brands, or marketing campaigns.

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How Does It Work

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Assign multiple numbers for different departments, locations, brands, or campaigns. Give each number its own purpose and call flow while managing everything from one place.
Each number can have its own greeting, business hours, call routing, voicemail, and automations, customized for its specific purpose. This allows different departments to handle conversations with their own scripts and workflows.
See all numbers, calls, messages, and analytics in one place. Easily add, remove, or reassign numbers as your business changes.

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Example Use Cases

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Multi-location Salon: Each location has its own number and custom greeting—managed centrally.
Support & Sales: Incoming sales calls go to the sales team; support calls route to a helpdesk—each with unique scripts and hours.
Franchise/Chain Businesses: Each branch uses a local number but benefits from centralized automation and analytics.

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